Shipping Policy
Last Updated: 3/15/2024
Rosemary PG Studios uses Printify to create and sell products. Please refer to their shipping policy below.
The production time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are shipped within 2-7 business days after the order is submitted.
However, it’s important to note that the fulfillment timeframe may vary for each order. While the average production time (2-7 days) is not guaranteed, holidays and high-volume seasons will cause production time to increase.
Why is my order taking longer than expected?
Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following:
The garment is out of stock and needs to be ordered from the supplier (if the delay is just a few days, the Print Providers do not necessarily inform us).
The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.
The order contains 12 or more items.
However, if your order hasn’t been updated or shipped within 7 business days, please get in touch with our Support team for a status update.
Can the production time be expedited?
Unfortunately, the production time (fulfillment) cannot be expedited. However, you may want to consider upgrading the shipping method to Priority Shipping (if offered by the chosen Print Provider) to speed up the delivery time.
Note: If you (the customer) choose Priority Shipping, the standard production time (2-7 business days) will still apply.
For further questions about Printify shipping, please refer to the following link: Printify Shipping Questions
If you need further help with shipping, please contact Rosemary PG Studios directly via our email: info@rosemarypgstudios.com